Legal Notice

This website is owned by AIT ISHA Mustapha, a tour guide licensed by the Moroccan Ministry of Tourism under licence No. 321. He works as an individual, not through a company.

His licence falls under the natural landscape guide category. Under Moroccan rules, this guide accompanies and assists travellers on excursions and hikes through natural areas, mountains, deserts and similar landscapes, on foot, with pack animals or in suitable vehicles, along tracks, trails and paths that do not call for climbing, mountaineering or skiing techniques. The guide also explains the places visited, from their natural and historical side to their geography, culture, economy and social life.

The tour guide profession in Morocco is governed by Law No. 05-12, as amended and supplemented by Laws No. 133-13, 93-18, 67-21 and 19-22. Official information is available on the website of the Ministry of Tourism, Handicrafts and Social and Solidarity Economy.

Experium Morocco is the name of the website AIT ISHA Mustapha chose to present his licensed guiding services and to publish practical articles for travellers and visitors to Morocco.

Articles are for general information

Our articles share general information on destinations, routes, culture and trip planning. They are written from reliable sources and official references, but they do not replace professional advice or checking those sources yourself. Entry requirements, health advice, opening hours, fees and access rules for monuments and natural sites can change without notice. Before you travel, check them on official websites such as the Moroccan embassy or consulate in your country, or your government’s foreign travel advice.

Information about our services

The articles also help people discover the guide’s services, so they may mention or link to his day trips and tours. If you notice anything inaccurate or out of date, let us know and we will look into it.

• Domain owner: AIT ISHA Mustapha.
• Domain registrar and web host: Namecheap, Inc., 4600 East Washington Street, Suite 300, Phoenix, AZ 85034, United States.
• Website design, development and optimisation: Tripvance.

On this site you can browse day trips, tours, hiking routes and cycling routes, and send booking requests or questions. A request sent through the site is not a confirmed booking. Your booking is only secured once you receive our express confirmation, and it is governed by our Booking and Cancellation Terms.

When using the site, you agree to:

• use the site and its content lawfully and in good faith;
• give accurate details in contact and booking forms;
• not send unsolicited advertising or upload any program or code that could harm the site or other people’s devices;
• not try to access restricted areas of the site or other users’ data.

Photos and text

The photos on this site record the activities and trips led by the guide, who owns the rights to them. The text and the Experium Morocco name also belong to him unless stated otherwise. Any commercial use of this content requires his prior written permission, which you can request at info@experiumorocco.com.

Quoting and sharing

You may quote or reproduce extracts within the limits allowed by law, as long as you credit the source and link back to the original page. The owner accepts no responsibility for any improper, partial or out-of-context use of this content by third parties.

Photos of travellers

Some photos show travellers during our activities. They are published with the knowledge and consent of the people shown, both here and on our social media pages. If you appear in a photo and would like it taken down, email info@experiumorocco.com and we will remove it.

• Itineraries, timings, durations and prices shown on the site are a guide only. They may change because of the weather, track conditions, availability or decisions by the authorities. The details that apply are the ones confirmed to you in writing when you book.
• We take care to keep information accurate and up to date, but we cannot promise it is completely error-free. Any decision you make based on the site’s articles and guides is your own responsibility.
• The owner is not liable for interruptions, technical faults or damage caused by viruses or other factors beyond his reasonable control.
• Links to third-party websites, such as official bodies or social networks, are provided for reference only. The owner has no control over their content and accepts no responsibility for it.

Personal data you share with us is handled in line with Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data and, where it applies, the EU General Data Protection Regulation (EU) 2016/679 (GDPR) and the UK GDPR. Full details are in our Privacy Policy, and our use of cookies is explained in the Cookie Policy.

This legal notice is governed by the laws of the Kingdom of Morocco, including Law No. 31-08 on consumer protection measures. Any dispute will be referred to the courts of Marrakech.

If you are a consumer living in another country, this clause does not take away the protection given to you by the mandatory consumer laws of your country of residence, nor your right to bring a claim before the courts those laws allow.

• Contact us first. Send your complaint by email or through the form on our contact page, with your name, the date of the service and what went wrong. We will work with you to find a fair solution.

• Moroccan authority. If we cannot reach an agreement, you can contact the Ministry of Tourism, Handicrafts and Social and Solidarity Economy, which issues tour guide licences.

• Consumers in the European Union. The European Commission’s consumer redress website offers guidance and lists dispute resolution bodies in each country.

We may update this legal notice to reflect changes in the law or in our services. The version published on this page is always the one in force.